Commerce Catalysts

Marketplace Innovation Manager, Marketplace Partnership

  • Full-time
  • Where

    New York, US
  • What we’re looking for

    At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360 perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

    We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational.

    We leverage data-driven insights from Catapult, our proprietary technology, and our deep understanding of marketplaces like Amazon,, TikTok Shop, to craft strategies unique to each brand we work with while protecting their pricing and channel strategies at every lifecycle stage and in any global market.

    Position Overview: We are seeking a highly motivated and strategic Marketplace Innovation Manager to lead the development and execution of new e-commerce marketplace initiatives. This role involves identifying opportunities, conducting in-depth research, and managing projects from inception to completion, with a focus on expanding our presence in the current and emerging marketplace landscape. The successful candidate will collaborate with cross-functional teams and play a pivotal role in the growth of our marketplace operations.

    Key Responsibilities:

    • Opportunity Assessment:
      • Identify and evaluate potential opportunities in the current and emerging e-commerce marketplace, including platforms such as TikTok, international markets, and others.
      • Conduct thorough market research to assess feasibility and demand for new initiatives.
      • Develop and refine strategies for entering new marketplace segments.
    • Project Management:
      • Create comprehensive project plans for marketplace initiatives, outlining key milestones and objectives.
      • Coordinate and oversee the implementation of each project from inception to completion.
      • Ensure alignment among all stakeholders, meeting project timelines and budgets.
      • Monitor progress and adapt strategies as necessary to ensure successful outcomes.
    • Marketplace Rollout:
      • Execute a well-planned and smooth introduction of new e-commerce marketplace initiatives.
      • Develop marketing and communication strategies to promote the marketplace to clients and end-users.
      • Collaborate closely with the Tech teams to ensure a seamless technical launch and effective reporting.
    • Client Pitching:
      • Prepare and deliver persuasive pitches to potential clients and internal Brand Strategy team members, emphasizing the benefits and opportunities of the marketplace.
      • Address client questions and concerns regarding new marketplace initiatives.
      • Maintain a strong understanding of the marketplace's operational and financial aspects to provide comprehensive answers.
    • Operations Collaboration:
      • Work closely with the operations department to facilitate the onboarding process for clients joining the marketplace.
      • Identify and allocate resources necessary to support and sustain marketplace projects.
      • Ensure effective communication and coordination between operations and the marketplace team for efficient project execution.
  • Requirements


    • Bachelor's degree in business, marketing, or a related field; MBA or relevant advanced degree preferred.
    • Proven experience in e-commerce marketplace strategy, development, and management.
    • Strong project management skills with a track record of successful project execution.
    • Excellent communication and presentation skills for client pitches and internal collaboration.
    • In-depth knowledge of marketplace operations and financial aspects.
    • Analytical mindset with the ability to interpret market data and trends.
    • Ability to work effectively in cross-functional teams.
    • Results-driven with a focus on achieving marketplace growth and success.

  • Benefits

    • Health, dental and vision
    • PTO
    • Summer Fridays
    • Educational stipend
    • Wellness and commuter benefits
    • Work with a fun, consultative team of experts
    • Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava

    SALARY RANGE - $100,000 - $130,000

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