Amazon Content & Account Operations Specialist

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360° perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational.

About our Content & Account Operations Team

We help our clients expand their business and geographic scope with guidance and implementation across digital advertising and retail, optimizing conversion on all major platforms.

Our Content & Account Operations Team is currently looking for a motivated Amazon Content & Account Operations Specialist (f/m/d) to support our clients to grow their online business. The position is full-time and located in Hamburg.

How would you spend your time if you join us?

• As the primary point of contact for our clients, you will manage their Amazon Vendor and Seller account operations on a daily basis and ensure content quality remains high
• With a strong focus on efficiency, you will bring in ideas to automate manual business processes, minimizing workload and maximizing success
• You will build up and continuously develop relevant know-how regarding Amazon Vendor business processes and e-commerce operations in general
• You will provide monthly or bi-weekly status updates and incentivize clients
• You will act as a partner on eye-level for your clients and educate them in the field of Amazon account operations
• You will continuously develop our service portfolio by considering new market and technology developments to ensure real value for our clients

Who Are You?

• You have 1–3 years of professional experience and expertise in e-commerce or account operations, preferably within the Amazon Seller or Vendor business
• You have a background in content and/or account operations, including tasks such as copy and visual content updates, A/B testing, and general catalogue management
• You are detail-oriented and efficiency-driven, which enables you to help us and our clients achieve the best possible results
• You take responsibility for your projects, identify and solve problems proactively, demonstrate commitment, and are able to prioritize tasks independently
• You have excellent written and verbal communication skills in English, and ideally in German
• You are ideally based in Hamburg, Germany. This position is on-site and not remote-only

What's in it for you?

Imagine... 

✨ … gaining insights into a variety of businesses, from traditional German brands to fast-moving online pure players, working on exciting projects that shape the future of e-commerce.

🚀 … taking ownership of your own projects, growing professionally, and continuously developing your strengths with the Gallup StrengthsFinder – backed by an unlimited learning budget. 

🌍 … being part of a company where diversity and inclusion aren’t just values on paper but the foundation of our success. With over 30 nationalities, we thrive in a truly international environment. 

🤝 … collaborating with clients as trusted partners, working at eye level, and embracing a no-bullshit attitude – because we know what we’re doing and take pride in being thought leaders in our field. 

⏳ … having the flexibility to design your work-life balance with remote work options, flexible working hours, and the freedom to choose between 20 to 40 days of vacation per year. 

☀️ … working from abroad once a year at our Sunshine Office, combining productivity with inspiration from new surroundings. 

🎉 … enjoying regular afterworks, unforgettable team getaways, and a company culture where we genuinely enjoy working together – and it shows! 

🏢 … benefiting from a modern office in the heart of Hamburg, bike leasing, an attractive pension plan, and the HVV-Deutschland Ticket to get you where you need to be. 

💆 … having access to mental wellbeing support through OpenUp, a lunch allowance, and much more - because we care about your health and happiness. 

💡 Want to be part of this journey? Join us and shape the future with us!