Senior Amazon / Marketplace Account Manager (f/m/d)

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We’re continually cultivating functional areas of expertise and retaining the highest caliber of talent — while sharing knowledge and data, creating efficiencies, and looking at every aspect of our client’s business from a 360° perspective. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

We live for the exchange of energy between brands and audiences, you should too, and we’ve made it our mission to expand every brand’s market share and heart share. Because we believe every transaction has the potential to be transformational.

About our Ecommerce Management Team

We help our clients expand their business and geographic scope with guidance and implementation across digital advertising and retail, optimizing conversion on all major platforms.

Our Consulting team is currently looking for a motivated Senior Amazon / Marketplace Account Manager (f/m/d) to support our clients to grow their online business. The position is full-time and located in Hamburg.

How would you spend your time if you join us?

• You will lead the strategic management and operational oversight of multiple high-value Amazon Seller Central accounts, ensuring exceptional performance and growth across all key metrics
• You will serve as the primary relationship manager for top-tier brands and clients, driving strategic communication, aligning on expectations, and fostering long-term partnerships
• You will develop and implement advanced strategies to achieve business objectives within Amazon Seller Central, ensuring alignment with broader organizational goals
• You will spearhead cross-functional initiatives, including Amazon SEO, product data and content optimization, marketing strategies, and paid media campaigns, providing leadership and direction to both internal teams and clients
• You will stay at the forefront of industry trends and innovations within Amazon Seller Central and other marketplaces, identifying and capitalizing on new opportunities to enhance client performance and drive sales growth

Who Are You?

• You are a proactive problem solver and executor, enthusiastic about learning and enhancing your knowledge on a daily basis.
• You have over 2 years of professional experience specializing in Amazon Seller Central management, and experience with additional marketplaces is a plus.
• You are analytical, quality-focused, and possess strong conceptual abilities.
• You exhibit self-motivation and can independently prioritize tasks effectively.
• You excel at taking ownership and have a strong passion for managing your projects, ensuring their success through accountability and dedication.
• You approach decision-making with an entrepreneurial perspective, prioritizing tasks according to their outcomes and their impact on the brand's objectives and overall success, while keeping the broader context in mind when facing challenges.
• You take charge of your projects, demonstrate dedication, and are highly customer-focused, actively seeking out solutions.
• You have strong written and verbal communication skills in English, and proficiency in German is an advantage.

What's in it for you?

• Interesting insights in several companies from traditional German and international brands to online pure players
• Gaining a lot of responsibility for your own projects and great development opportunities
• Encouragement of your individual career development based on the Gallup StrengthsFinder and an unlimited learning budget
• A positive client relationship – we do not only work at eye level internally, but also with all our clients
• A zero-bullshit attitude – we know what we are doing and strive to be thought leaders in our services
• Diversity and inclusion are fostered in our company values and build our foundation for sustainable business success
• A very positive and truly international working culture with more than 30 nationalities
• Benefit from many company events, afterworks, getaways and internal support – we enjoy working together and it shows!
• A competitive salary and a modern workplace right in the center of Hamburg
• Enjoy flexible vacation options with the freedom to choose between 20 to 40 days off annually, tailored to your work-life balance needs
• Flexible working hours and the possibility for remote work
• Enjoy our yearly sunshine office abroad
• Bike leasing
• An attractive pension plan
• HVV-Deutschland Ticket
• Access to a mental wellbeing platform (OpenUp)
• Lunch allowance
• And much more...