The Tatcha Playbook: Emotional Skincare, Elevated

How Front Row Helped Tatcha Build Brand Equity Across Generations and Channels

What does it take to stay iconic in a trend-obsessed market? For Tatcha, it meant tapping into something deeper: emotional resonance. In this exclusive case study, we unpack how Front Row helped Tatcha evolve its brand identity, reclaim moisturizer leadership, and connect with a new generation without losing the soul of what made it beloved.

Inside the report:

• How a brand refresh reignited Tatcha’s skincare authority
• The emotional strategy behind Moisture That Makes You Feel
• Launching Dewy Milk with Gen Z icon Suni Lee
• How characters like Jiyu Chan build narrative equity
• Actionable insights for building emotional relevance at scale

Luxury isn’t just about product. It’s about how it makes you feel.

Download the full playbook below to see how emotion is reshaping the future of skincare and how your brand can lead the way.