Commerce Catalysts

07.02.2025
Retail MediaBlog

Why Your Prime Day Deal Might Be Invisible (And How to Prevent It)

Retail MediaBlog

The Prime Day deal badge might be small, but its impact on visibility and conversion is anything but. Products with the badge are more discoverable and more likely to convert, especially in crowded categories. But not every product that goes on deal gets one.

We’ve seen this firsthand: a deal gets approved, budgets are set, and then the badge doesn’t show. It’s frustrating, and not having the badge can directly impact performance, especially during the most competitive retail window of the year. Without the badge, your product is far less likely to stand out, leading to missed opportunities and a potential decrease in sales.

Here’s what’s going on behind the scenes. 

Where Deals Break Down

To qualify for the badge, Amazon applies three firm rules: 

  1. A minimum 20% discount off the current price
  2. The product must be Prime-eligible, even if it’s fulfilled by the seller 
  3. The deal price must be lower than any price in the past 30 days, including coupons, promos, or third-party offers 

That third requirement is often the blocker. Amazon compares against the lowest order price, not just the list price. So even if your brand didn’t drop the price, another seller might have. The badge won’t appear if the current discount doesn’t beat that number. 

But that’s just one part of the equation.

Common Reasons Badges Disappear

The backend matters just as much. Once a deal is in Upcoming status, seemingly minor actions can lead to automatic suppression. These include:

  • Lowering the price manually on a participating ASIN 
  • Closing or deleting the listing 
  • Adding new child ASINs to an existing variation 

Each of these triggers a revalidation process, which often ends in the deal being canceled. Canceled deals can’t be recovered, even if the product still technically qualifies. 

What Happens After Submitting a Deal

In some cases, the deal never goes live at all. Common issues include unaccepted terms, missing approvals, and low or inconsistent stock. These breakdowns are easy to miss unless you’re actively tracking them. Ad campaigns, unfortunately, don’t get that context. They just show the ASIN without the deal badge and without the actual deal price, leaving you with a very unattractive offer in an environment flooded with deals.

This is exactly where strategy and execution need to stay tightly aligned.

From an ad perspective, the badge is critical. It signals value, draws attention, and raises the odds that a shopper will convert. And from a brand perspective, it’s easy to assume that once a deal is approved, it’s good to go. But Amazon’s systems don’t always cooperate. 

How Front Row Keeps Deals on Track

At Front Row, this is the kind of detail we track proactively. Whether it's ensuring that deal prices hold up during revalidation, monitoring stock levels, or flagging potential pricing conflicts across sellers, we don’t wait for ads to underperform before investigating.

Because when badges don’t show up, performance often suffers. But by then, the window to fix it is usually closed. That’s why we get ahead of it.

Planning Prime Day deals? Let’s talk to make sure the badge shows up where it matters.