Commerce Catalysts

D2C MARKETING

Front Row Group Direct 2 Consumer Channel Strategy

From developing tailored strategies that resonate with your audience, to creating award-winning digital experiences that showcase your products, to implementing proven retention systems that turn first-time buyers into loyal advocates.

Having a single partner who understands every facet of your D2C journey means faster implementation, more cohesive customer experiences, and ultimately stronger ROI on your direct-to-consumer investments.

D2C Marketing: Connect Meaningfully, Convert Effectively, Grow Continuously

Our comprehensive approach eliminates the complexity of managing multiple vendors across your D2C ecosystem. Your brand benefits from seamless integration between strategy, design, development, and optimization, allowing you to focus on what matters most: creating exceptional products and building lasting customer relationships.

D2C CHANNEL STRATEGY

We develop tailored growth strategies rooted in your brand’s goals, competitive set, and customer behavior. Whether you’re launching or expanding, we map out omnichannel customer journeys that turn attention into action and one-time buyers into loyalists.

What we deliver:

  • - Brand and category audits
  • - Omnichannel customer journey mapping
  • - Strategic planning for acquisition, retention, and loyalty
  • - Cross-functional campaign roadmaps and testing plans

WEB DESIGN & DEVELOPMENT

Your website is your digital flagship. With our award-winning creative and technical teams, we build ecommerce experiences that are not only visually striking but engineered for performance, on Shopify and beyond.

What we deliver:

  • - D2C website design and development (Shopify, WordPress, custom builds)
  • - UX audits, CRO strategy, and optimization
  • - Mobile-first design and performance enhancements
  • - Seamless integration of ecommerce, content, and brand storytelling

DIGITAL GROWTH & FULL-FUNNEL EXECUTION

We activate performance marketing, content, and retention strategies that work harder together. Every tactic is driven by data, built for scale, and measured for impact.

What we deliver:

  • - Paid Search & Paid Social: Full-funnel campaigns across Google, Meta, TikTok, Pinterest & more
  • - Email Marketing & CRM: Lifecycle journeys, loyalty programs, and automation
  • - SEO & Content Marketing: Organic strategies that build discoverability and drive conversions
  • - Influencer & Affiliate Marketing: Partner networks that deliver credibility and scale
  • - Analytics & Optimization: Real-time dashboards, testing frameworks, and ROI modeling

WHY FRONT ROW?

Commerce-First Strategy

Every service is tied to business outcomes: conversions, retention, and contribution margin.

Connected Capabilities

Creative, tech, media, and analytics all under one roof for faster execution and bigger impact.

Global Reach, Boutique Mindset

With offices across North America and Europe, we offer global scale with high-touch partnership.

Now with Enhanced Web & UX Capabilities

Our expanded team includes world-class designers and developers behind flagship D2C sites for leading lifestyle brands, elevating how we bring your digital storefront to life.

OUR WORK

WE LOOK UP, DOWN, AND ALL AROUND

We empower the full marketing cycle, including performance marketing, social marketing, influencer marketing, email marketing, and more, ensuring seamless integration and optimal outcomes.

Then, we ensure that every marketing effort closes the loop through performance analysis. We identify the factors driving successful conversions and provide actionable insights to replicate and improve those outcomes in the future.

    • D2C Marketing

    Turning to TikTok to increase the audience for Oster Professional

    Oster Professional is a legacy client always looking to maximize their efforts and increase their market share. We created numerous campaigns that kept creative fresh and utilized giveaways to drastically increase engagement.

    • D2C Marketing

    Creating a devoted subscriber base for La Suite Skincare

    La Suite Skincare came to us to build, design and launch their Shopify website as well as their digital advertising and email marketing.

    • D2C Marketing

    A transformational full-funnel strategy for house of lashes

    We ramped up House of Lashes' performance marketing by implementing a full-funnel strategy across their platforms, allowing us to develop a fuller and more accurate picture of their customer journey and their marketing’s overall effectiveness.

    • D2C Marketing

    Turning email subscriptions into purchases for Malibu C

    We elevated Malibu C's brand by using a strategic tailored content strategy, resulting in exponential growth in engagement and video views and increases across conversion rate and brand visibility.

    • D2C Marketing

    Directing attention to MyKirei by KAO

    Our priority platform for MyKirei by KAO was Instagram, so we built a content creation strategy that aligned with our goals to achieve maximum engagement, video views, and follower growth.

    • D2C Marketing

    Growing a fully engaged consumer base for Beard Guyz

    Learn how our executed paid strategy led to remarkable results, including significant growth in purchases, improved paid social conversion rates, increased website visits from paid social campaigns, and elevated engagement and video views.

    • D2C Marketing

    Turning engagement around for CrƩpe Erase

    Through extensive research, we launched new, convertible content along with an elevated mood board, expanding our market by tuning our message to preventative skincare and pulling in a younger audience.

OUR BRAND PARTNERS

OUR TESTIMONIALS

  • We are a small, ambitious team punching way above our weight in a crowded skincare market. [Front Row's] team of creative problem solvers took a holistic approach to launching our new Shopify website, email marketing and performance marketing. From the developers to the designers and everyone in between, [Front Row] is an indispensable part of our success, both online and offline.

    Rhea Souhleris Grous

    Founder, La Suite Skincare

    byD2C Marketing

  • The [Front Row] team has played a pivotal role in catapulting our brand to new heights, transforming our online presence into a powerful force. Their dedication, talent, and creativity have been instrumental in our remarkable growth. Their efforts have been truly transformative, shaping our brand into a recognizable and respected industry leader.

    Sissie Clardy

    GM, Giovanni

    byD2C Marketing

OUR PLATFORM PARTNERS

MEET OUR TEAM

Our Consumer Digital Marketing leaders bring a wealth of industry experience and niche knowledge to Front Row. They're constantly updating their strategies to scale for the ever-changing digital space and to future-proof your brand.

  • Katie MartinEVP, Managing Director
  • Katelyn WinkerVP, Client Strategy & Services
  • Jacquie JohnsonVP, Growth
  • Kassidy AbbottSenior Director, Creative Strategy and Production
  • Janine HummelDirector, Email Marketing & CRM
  • Christopher LegeDirector, Marketing Engineering
  • Benjamin ConstantineDirector, Actionable Analytics
  • Madeline CristSenior Director of Business Development

DISCOVER All CAPABILITIES

  • AMAZON
    MARKETPLACE GROWTH

    Transform your beauty, wellness, and CPG brands on Amazon through flexible partnership models that deliver strategic insight and operational excellence.

  • RETAIL
    MEDIA

    Maximize your brand's visibility and profitability on leading marketplaces and retailer-owned ad networks with data-driven advertising strategies.

  • BRAND STRATEGY &
    CREATIVE CONTENT

    Craft compelling brand narratives and visual identities that meaningfully differentiate your brand and strengthen consumer connections in an evolving marketplace.

  • D2C Marketing

    Create meaningful consumer engagement across digital channels with strategies that convert awareness into action and loyalty.

  • B2B
    MARKETING

    Generate high-value leads and drive growth with performance-driven strategies tailored for complex B2B buying journeys.

  • LET's TALK

    Are you ready to accelerate your commerce growth? Pull up a seat and share your brand vision with us.